Consultations are held online via video call. Scheduling is flexible across time zones: the physician works with patients in more than 25 countries, so appointment slots cover a wide range of local times. Consultations are conducted in Russian, English, and Ukrainian. Before the first session, the patient completes an intake questionnaire (diagnosis: Hashimoto's thyroiditis) and uploads any previous lab results and medical records.
The diagnostic panel covers more than 50 biomarkers and is adapted to whichever laboratory network operates in the patient's country: the set of measured parameters stays constant, while specific test names are matched to the local catalogue. The patient receives a ready-made requisition list, has blood drawn at a nearby laboratory branch, and uploads results to the patient portal. If a given network lacks a particular marker, the protocol is adjusted without losing the panel's diagnostic value.
Payment is made online before the consultation; available methods are confirmed at booking. Between video calls, follow-up is asynchronous: weekly written check-ins, answers to questions, and monitoring of adherence to recommendations. Adjustments to the protocol are driven by biomarker dynamics — each repeat panel is compared against baseline, and every change relies on measurable shifts in laboratory values rather than subjective impressions. This data–adjustment–control cycle continues throughout the program.